Error 504 in Unity Application Log

[generalee]

Unity 4.0 (3)

We are getting the error of 504 in unity, which it says something to the fact that avsplaygreeting.cpp is not available.

Has anyone fixed this problem? If so, how? Thanks.

[Amit K Sharma]

Hi,

Please confirm if this the Error you are getting:

Event Type: Error

Event Source: CiscoUnity_PHGreeting

Event Category: Error

Event ID: 504

Description:

The description for Event ID ( 504 ) in Source ( CiscoUnity_PHGreeting ) cannot

be found. The local computer may not have the necessary registry information or

message DLL files to display messages from a remote computer. The following

information is part of the event: IAvDohMailUser::Get(AVP_MAIL_SERVER),

0x8004010f, 6658, e:\views\Unity4.0.2.122\un_Conv2\AvConvPhoneHandler\

AvConvPHGreetingSvr\AvSPlayGreeting.cpp,

----

Upgrade to Unity 4.0(4)

Regards

Amit

[zhenningx]

We are using unity 4.0(4) for long time. but we just have this ID 504 error today. It is the first time I ses this error. Anybody have ideas about this error?

Thanks

Dennis

[Hin Lee]

Please post the entire eventvwr logs here.

[zhenningx]

Event Type: Error

Event Source: CiscoUnity_PHGreeting

Event Category: Error

Event ID: 504

Date: 12/1/2005

Time: 4:37:31 PM

User: N/A

Computer: UOGVMB114

Description:

The description for Event ID ( 504 ) in Source ( CiscoUnity_PHGreeting ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: IAvDohMailUser::Get(AVP_MAIL_SERVER), 0x8004010f, 7725, H:\views\ESB1_view\un_Conv2\AvConvPhoneHandler\AvConvPHGreetingSvr\AvSPlayGreeting.cpp,

For more information, click: http://www.CiscoUnitySupport.com/find.php .