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Event log error AvDSAD

vinhnguyen
Level 1
Level 1

I have Unity 5.X. Getting the following error in application event log

The Cisco Unity service that monitors Active Directory (AvDSAD) failed to modify object.

Type: AVOBJECTTYPE_LOCATION

Name: CN=default548a6709,OU=Locations,OU=IPTEL,OU=Resources,DC=XXXXXXXXX,DC=edu,DC=au

Reason: ERROR_ACCESS_DENIED: Access is denied.

Domain Controller: EXCH-DC1.xxxxxxx.edu.au

Possible causes include: 1) Network connectivity to the Domain Controller. 2) Insufficient rights for The Cisco Unity service that monitors Active Directory (AvDSAD) account.

Ensure that The Cisco Unity service that monitors Active Directory (AvDSAD) can contact the Domain Controller and has sufficient rights to modify objects. If the problem persists, enable all the micro traces for The Cisco Unity service that monitors Active Directory (AvDSAD) in the Unity Diagnostic Tool. Report the problem to Cisco TAC and include the diagnostic log.

1 Reply 1

tim.giles
Level 4
Level 4

Can you attached the micro traces for AvDSAD so we can have a look at them please?

Are the errors in the event log for this one object only and has the problem only just started?