Exceeds max limit for trace file download requests

[JustTakeTheFirstStep]

The RTMT Collect file is not traced, so I want to restart the system service.

Can restarting the daemon cause problems with the call service?

https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/109377-rtmt-error-tshoot.html

[Mike_Brezicky · Accepted solution]

Restarting the trace services will not have an impact on users / calling features.

[wsantana]

Hi Guys,

We are with the same problem and did restarting the services informated, but, didn´t solved. Are there another suggestion to solved this?

Thanks,

Wilson 

[leandro-canaverde]

Hello.

I have the same problem.

I ran the procedure to stop both services

Cisco Trace Collection Serviet

Cisco Trace Collection Service

It didn't solve my problem.

Is there any way to stop these two active log collections?