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Expressway 14.0.6 - Call status: "we are unable to retrieve the data"

Andrea Morici
Level 1
Level 1

Hi All,

after a restore of the cluster, used for MRA, when we try to get active calls details (Status->Calls->Calls) we see the error "we are unable to retrieve the data". Apparently this happens only when there are zero or one call since, according to customer, when two or more calls are being processes, data shows correctly.

We tried to reboot the cluster and look for possible sw defects without success.

Any idea ?

Thanks !

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