12-20-2019 05:08 AM - edited 12-20-2019 05:40 AM
Hi All
We cannot login Jabber to a user on one of the CUCM clusters, the Exp-C is configured to see 2 deployments, with ILS between them.
Internally it works fine.
The logs of from the EXP-C are below
2019-12-20T11:21:18.457+00:00 roc-uc-expressway-c-1 edgeconfigprovisioning: UTCTime="2019-12-20 11:21:18,457" Module="developer.edgeconfigprovisioning.uds" Level="INFO" CodeLocation="udsmanager(574)" Service="UDSManager" Detail="Verifying UDS" Domain="test.com" Deployment="1" Identity="('username', 'test@test.com')"
2019-12-20T11:21:18.457+00:00 test-expressway-c-1 edgeconfigprovisioning: UTCTime="2019-12-20 11:21:18,457" Module="developer.edgeconfigprovisioning.uds" Level="INFO" CodeLocation="udsmanager(521)" Service="UDSManager" Detail="Using UDS server" Deployment="1" Server="172.30.208.2"
2019-12-20T11:21:19.085+00:00 test-expressway-c-1 edgeconfigprovisioning UTCTime="2019-12-20 11:21:19,084" Module="network.http.edgeconfigprovisioning" Level="DEBUG" Action="Received" Request-url="https://rocuccmsub01.test.local:8443/cucm-uds/clusterUser?username=<CONCEALED>%40test.com"
HTTPMSG:
|HTTP/1.1 200 OK
Strict-Transport-Security: ['max-age=31536000; includeSubdomains']
X-Content-Type-Options: ['nosniff']
Expires: ['Thu, 01 Jan 1970 01:00:00 GMT']
Server: ['']
X-XSS-Protection: ['1; mode=block']
Cache-Control: ['private']
Date: ['Fri, 20 Dec 2019 11:21:19 GMT']
X-Frame-Options: ['SAMEORIGIN']
Content-Type: ['application/xml']
<?xml version="1.0" encoding="UTF-8" standalone="yes"?><clusterUser version="11.5.1" uri="https://rocuccmsub01.test.local:8443/cucm-uds/clusterUser?username=<CONCEALED>%40test.com"><result found="false"/></clusterUser>
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2019-12-20T11:21:19.086+00:00 test-expressway-c-1 edgeconfigprovisioning: Level="WARN" Service="UDSManager" Detail="UDS clusterUser request failed" Reason="Unknown user" UDS="172.30.208.2" Identity="('username', 'test@test.com')" UTCTime="2019-12-20 11:21:19,085"
2019-12-20T11:21:19.086+00:00 xxxx-expressway-c-1 edgeconfigprovisioning: UTCTime="2019-12-20 11:21:19,086" Module="developer.edgeconfigprovisioning.uds" Level="INFO" CodeLocation="udsmanager(707)" Detail="Writing to user_not_found_cache" Identity="('username', 'test@test.com')" Cluster="None"
2019-12-20T11:21:19.087+00:00 xxxx-expressway-c-1 edgeconfigprovisioning: Level="WARN" Service="ECS" Detail="Request failed" User="('username', 'test@test.com')" Reason="Unable to determine home CUCM" unknown user UTCTime="2019-12-20 11:21:19,087"
2019-12-20T11:21:19.088+00:00 xxxx-expressway-c-1 edgeconfigprovisioning UTCTime="2019-12-20 11:21:19,087" Module="network.http.edgeconfigprovisioning" Level="DEBUG" Action="Send" Local-ip="127.0.0.1" Local-port="22110" Dst-ip="127.0.0.1" Dst-port="32944"
HTTPMSG:
|HTTP/1.1 401 Unauthorized
Content-Length: [0]
WWW-Authenticate: ['Basic realm="Cisco-Edge"']
Server: ['CE_C ECS']
|
2019-12-20T11:21:19.089+00:00 xxxx-expressway-c-1 traffic_server[7522]: UTCTime="2019-12-20 11:21:19,089" Module="network.http.trafficserver" Level="INFO": Detail="Receive Response" Txn-id="2137" Src-ip="127.0.0.1" Src-port="22110" Msg="HTTP/1.1 401 Unauthorized"
2019-12-20T11:21:19.089+00:00 xxxx-expressway-c-1 traffic_server[7522]: UTCTime="2019-12-20 11:21:19,089" Module="network.http.trafficserver" Level="DEBUG": Detail="Receive Response" Txn-id="2137" Src-ip="127.0.0.1" Src-port="22110"
HTTPMSG:
|HTTP/1.1 401 Unauthorized
Content-Length: 0
WWW-Authenticate: Basic realm="Cisco-Edge"
Server: CE_C ECS
|
2019-12-20T11:21:19.089+00:00 xxxx-expressway-c-1 traffic_server[7522]: UTCTime="2019-12-20 11:21:19,089" Module="network.http.trafficserver" Level="INFO": Detail="Sending Response" Txn-id="2137" Dst-ip="127.0.0.1" Dst-port="34746" Msg="HTTP/1.1 401 Unauthorized"
2019-12-20T11:21:19.089+00:00 xxxx-expressway-c-1 traffic_server[7522]: UTCTime="2019-12-20 11:21:19,089" Module="network.http.trafficserver" Level="DEBUG": Detail="Sending Response" Txn-id="2137" Dst-ip="127.0.0.1" Dst-port="34746"
HTTPMSG:
|HTTP/1.1 401 Unauthorized
Content-Length: 0
WWW-Authenticate: Basic realm="Cisco-Edge"
Server: CE_C ECS
Date: Fri, 20 Dec 2019 11:21:19 GMT
Age: 1
Connection: keep-alive
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