05-16-2017 01:46 AM - edited 03-19-2019 12:26 PM
Hi,
I have an issue with Expressway C (8.9.2) and CUCM (11.5) with MRA and B2B configured.
When i try to call a MRA device, i see that the call arrived like a B2B call on the Expressway C and he don't find the destination because of the weird URI for the MRA device.
CUCM / 5560 ----- [TRUNK SIP B2B] ----- 5060 / Expressway C
I don't know why the expressway take this type of call like this
Best regards,
Matthieu
05-16-2017 04:51 AM
Hi Matthieu,
Are you trying to call from one MRA device to another MRA device or from internal to an MRA Device ?
For the MRA calls you would see weird URI in the search history which is normal.
Regards,
Alok
05-16-2017 05:06 AM
Hi Alok,
I can try from a MRA device or a on premise device, it is the same issue when we call a MRA device.
I can see that the trunk used on the reception of the Expressway-C is B2B-SIP-TRUNK and not the Automatic generate SIP trunk for the MRA between the CUCM and the Expressway-C...
On an architecture which works, i can see the generate SIP trunk used when we call a MRA device.
Best regards,
Matthieu
05-17-2017 04:45 PM
I think i have seen it once, when i was in TAC :). I can't remember exact fix, but let me ask this question to you.
Have you changed your cucm config for e.g. putting in mixed or something recently or vice-versa. Obviously since you are using MRA so port 5060 & 5061( if cucm in mixed mode) must be already utilized and the zones are created based on that.
Also did you changed the anything else, for e.g. earlier you have added the cucm on Exp-C using ip and then later on you changed the CUCM IP's to FQDN under CUCM-->server and didn't updated the zones on Exp-c ?
I would do a refresh on the CUCM server added on the Exp-C just to make sure if any changes made on cucm can be updated across Exp-C and then try again.
Regards,
Alok
06-22-2017 08:04 AM
Hello,
I tried several things,
.... this is a BUG ?
06-22-2017 04:22 PM
Hi Matthieu,
Can you provide the Exp-C logs and then i can take a look at it. If you can provide the lob bundle i can check the config as well.
Regards,
Alok
06-26-2017 01:06 AM
And in the EXP_C logs, we can see this,
2017-06-15T16:53:46.217+02:00 EXPRESSWAYC tvcs: UTCTime="2017-06-15 14:53:46,217" Module="developer.nomodule" Level="INFO" CodeLocation="ppcmains/oak/zones/RemoteGatekeeperNetAddrStatus.cpp(98)" Method="RemoteGatekeeperNetAddrStatus::SetAlive" Thread="0x7f3676ea9700": this="0x562d612ab610" RTT Values m_LastPingRTT (microseconds):1000000 m_TimeLastUpdated: 2945452420769 m_TimeLastPingStarted : 2945452407189 m_TimeLastPingSent: 2945452408376 old rtt calc: 13580
2017-06-15T16:53:46.217+02:00 EXPRESSWAYC tvcs: UTCTime="2017-06-15 14:53:46,217" Module="network.http" Level="DEBUG": Message="Response" Src-ip="127.0.0.1" Src-port="4370" Dst-ip="127.0.0.1" Dst-port="30810" Response="200 OK" ResponseTime="0.001025" Ref="0x562d5f63b940"
2017-06-15T16:53:48.029+02:00 EXPRESSWAYC tvcs: UTCTime="2017-06-15 14:53:48,029" Module="network.sip" Level="INFO": Action="Received" Local-ip="IP_EXPC" Local-port="5060" Src-ip="IP_CUCM" Src-port="49178" Detail="Receive Request Method=INVITE, CSeq=101, Request-URI=sip:a0a852a7-3519-b7fb-1981-ee80bbb12498@IP_EXPC:5060;transport=tcp;orig-hostport=IP_DEVICE:40337, Call-ID=6eabab80-94219f7c-8c-bc0a1eac@IP_CUCM, From-Tag=670~7120b90b-18e4-4799-b62f-613d4dcd8d57-17451617, To-Tag=, Msg-Hash=12938905069447432784"
2017-06-15T16:53:48.029+02:00 EXPRESSWAYC tvcs: UTCTime="2017-06-15 14:53:48,029" Module="network.sip" Level="DEBUG": Action="Received" Local-ip="IP_EXPC" Local-port="5060" Src-ip="IP_CUCM" Src-port="49178" Msg-Hash="12938905069447432784"
SIPMSG:
|INVITE sip:a0a852a7-3519-b7fb-1981-ee80bbb12498@IP_EXPC:5060;transport=tcp;orig-hostport=IP_DEVICE:40337 SIP/2.0
Via: SIP/2.0/TCP IP_CUCM:5060;branch=z9hG4bK8b43485f9d
Call-ID: 6eabab80-94219f7c-8c-bc0a1eac@IP_CUCM
CSeq: 101 INVITE
Call-Info: <urn:x-cisco-remotecc:callinfo>;security=Unknown;orientation=from;gci=1-13002;isVoip;call-instance=1
Remote-Party-ID: "LI1 - Informatique" <sip:sallevisiolima@DOMAIN.fr;x-cisco-number=1012;x-cisco-callback-number=1012>;party=calling;screen=yes;privacy=off
Contact: <sip:sallevisiolima@IP_CUCM:5060;transport=tcp>;video;audio
From: "LI1 - Informatique" <sip:sallevisiolima@DOMAIN.fr>;tag=670~7120b90b-18e4-4799-b62f-613d4dcd8d57-17451617
To: <sip:1007@DOMAIN.fr>
Max-Forwards: 69
Allow: INVITE,OPTIONS,INFO,BYE,CANCEL,ACK,PRACK,UPDATE,REFER,SUBSCRIBE,NOTIFY
User-Agent: TANDBERG/529 (ce8.2.1.e9daf06) Cisco-DX80
Expires: 180
Date: Thu, 15 Jun 2017 14:53:48 GMT
Supported: timer,resource-priority,replaces
Min-SE: 1800
Allow-Events: presence
Send-Info: conference,x-cisco-conference
Session-ID: 9d4a73c9000f4e85ab13dd94025aa669;remote=00000000000000000000000000000000
Alert-Info: <file://Bellcore-dr1/>
Content-Length: 0
|
2017-06-15T16:53:48.031+02:00 EXPRESSWAYC tvcs: Event="Search Attempted" Service="SIP" Src-alias-type="SIP" Src-alias="sallevisiolima@DOMAIN.fr" Dst-alias-type="SIP" Dst-alias="sip:a0a852a7-3519-b7fb-1981-ee80bbb12498@IP_DEVICE:40337;transport\=tls" Call-serial-number="708c927d-15e1-4da7-ad0d-97bdc82b20fe" Tag="64694ec5-fab6-4959-b00d-8fffce925e79" Detail="searchtype:INVITE" Level="1" UTCTime="2017-06-15 14:53:48,031"
2017-06-15T16:53:48.031+02:00 EXPRESSWAYC tvcs: Event="Call Attempted" Service="SIP" Src-ip="IP_CUCM" Src-port="5060" Src-alias-type="SIP" Src-alias="sip:sallevisiolima@DOMAIN.fr" Dst-alias-type="SIP" Dst-alias="sip:a0a852a7-3519-b7fb-1981-ee80bbb12498@IP_DEVICE:40337;transport\=tls" Call-serial-number="708c927d-15e1-4da7-ad0d-97bdc82b20fe" Tag="64694ec5-fab6-4959-b00d-8fffce925e79" Protocol="TCP" Auth="NO" Level="1" UTCTime="2017-06-15 14:53:48,031"
2017-06-15T16:53:48.032+02:00 EXPRESSWAYC tvcs: UTCTime="2017-06-15 14:53:48,032" Module="network.sip" Level="INFO": Action="Sent" Local-ip="IP_EXPC" Local-port="5060" Dst-ip="IP_CUCM" Dst-port="49178" Detail="Sending Response Code=100, Method=INVITE, CSeq=101, To=sip:1007@DOMAIN.fr, Call-ID=6eabab80-94219f7c-8c-bc0a1eac@IP_CUCM, From-Tag=670~7120b90b-18e4-4799-b62f-613d4dcd8d57-17451617, To-Tag=, Msg-Hash=6708362400513117659"
2017-06-15T16:53:48.032+02:00 EXPRESSWAYC tvcs: UTCTime="2017-06-15 14:53:48,032" Module="network.sip" Level="DEBUG": Action="Sent" Local-ip="IP_EXPC" Local-port="5060" Dst-ip="IP_CUCM" Dst-port="49178" Msg-Hash="6708362400513117659"
SIPMSG:
|SIP/2.0 100 Trying
Via: SIP/2.0/TCP IP_CUCM:5060;branch=z9hG4bK8b43485f9d;received=IP_CUCM;ingress-zone=UnifiedCMNeighborZoneB2B
Call-ID: 6eabab80-94219f7c-8c-bc0a1eac@IP_CUCM
CSeq: 101 INVITE
From: "LI1 - Informatique" <sip:sallevisiolima@DOMAIN.fr>;tag=670~7120b90b-18e4-4799-b62f-613d4dcd8d57-17451617
To: <sip:1007@DOMAIN.fr>
Server: TANDBERG/4134 (X8.9.2)
Content-Length: 0
|
2017-06-15T16:53:48.033+02:00 EXPRESSWAYC tvcs: Event="Search Completed" Reason="Not Found" Service="SIP" Src-alias-type="SIP" Src-alias="sallevisiolima@DOMAIN.fr" Dst-alias-type="SIP" Dst-alias="sip:a0a852a7-3519-b7fb-1981-ee80bbb12498@IP_DEVICE:40337;transport\=tls" Call-serial-number="708c927d-15e1-4da7-ad0d-97bdc82b20fe" Tag="64694ec5-fab6-4959-b00d-8fffce925e79" Detail="found:false, searchtype:INVITE, Info:Policy Response" Level="1" UTCTime="2017-06-15 14:53:48,033"
2017-06-15T16:53:48.033+02:00 EXPRESSWAYC tvcs: Event="Call Rejected" Service="SIP" Src-ip="IP_CUCM" Src-port="5060" Src-alias-type="SIP" Src-alias="sip:sallevisiolima@DOMAIN.fr" Dst-alias-type="SIP" Dst-alias="sip:a0a852a7-3519-b7fb-1981-ee80bbb12498@IP_DEVICE:40337;transport\=tls" Call-serial-number="708c927d-15e1-4da7-ad0d-97bdc82b20fe" Tag="64694ec5-fab6-4959-b00d-8fffce925e79" Detail="Not Found" Protocol="TCP" Response-code="404" Level="1" UTCTime="2017-06-15 14:53:48,033"
2017-06-15T16:53:48.033+02:00 EXPRESSWAYC tvcs: UTCTime="2017-06-15 14:53:48,033" Module="network.sip" Level="INFO": Action="Sent" Local-ip="IP_EXPC" Local-port="5060" Dst-ip="IP_CUCM" Dst-port="49178" Detail="Sending Response Code=404, Method=INVITE, CSeq=101, To=sip:1007@DOMAIN.fr, Call-ID=6eabab80-94219f7c-8c-bc0a1eac@IP_CUCM, From-Tag=670~7120b90b-18e4-4799-b62f-613d4dcd8d57-17451617, To-Tag=14f99e1e347ed8cb, Msg-Hash=1033216847583256819"
2017-06-15T16:53:48.033+02:00 EXPRESSWAYC tvcs: UTCTime="2017-06-15 14:53:48,033" Module="network.sip" Level="DEBUG": Action="Sent" Local-ip="IP_EXPC" Local-port="5060" Dst-ip="IP_CUCM" Dst-port="49178" Msg-Hash="1033216847583256819"
SIPMSG:
|SIP/2.0 404 Not Found
Via: SIP/2.0/TCP IP_CUCM:5060;branch=z9hG4bK8b43485f9d;received=IP_CUCM;ingress-zone=UnifiedCMNeighborZoneB2B
Call-ID: 6eabab80-94219f7c-8c-bc0a1eac@IP_CUCM
CSeq: 101 INVITE
From: "LI1 - Informatique" <sip:sallevisiolima@DOMAIN.fr>;tag=670~7120b90b-18e4-4799-b62f-613d4dcd8d57-17451617
To: <sip:1007@DOMAIN.fr>;tag=14f99e1e347ed8cb
Server: TANDBERG/4134 (X8.9.2)
Warning: 399 IP_EXPC:5060 "Policy Response"
Content-Length: 0
|
2017-06-15T16:53:48.034+02:00 EXPRESSWAYC tvcs: UTCTime="2017-06-15 14:53:48,034" Module="network.sip" Level="INFO": Action="Received" Local-ip="IP_EXPC" Local-port="5060" Src-ip="IP_CUCM" Src-port="49178" Detail="Receive Request Method=ACK, CSeq=101, Request-URI=sip:a0a852a7-3519-b7fb-1981-ee80bbb12498@IP_EXPC:5060;transport=tcp;orig-hostport=IP_DEVICE:40337, Call-ID=6eabab80-94219f7c-8c-bc0a1eac@IP_CUCM, From-Tag=670~7120b90b-18e4-4799-b62f-613d4dcd8d57-17451617, To-Tag=14f99e1e347ed8cb, Msg-Hash=3165085070373505674"
2017-06-15T16:53:48.034+02:00 EXPRESSWAYC tvcs: UTCTime="2017-06-15 14:53:48,034" Module="network.sip" Level="DEBUG": Action="Received" Local-ip="IP_EXPC" Local-port="5060" Src-ip="IP_CUCM" Src-port="49178" Msg-Hash="3165085070373505674"
SIPMSG:
|ACK sip:a0a852a7-3519-b7fb-1981-ee80bbb12498@IP_EXPC:5060;transport=tcp;orig-hostport=IP_DEVICE:40337 SIP/2.0
Via: SIP/2.0/TCP IP_CUCM:5060;branch=z9hG4bK8b43485f9d
Call-ID: 6eabab80-94219f7c-8c-bc0a1eac@IP_CUCM
CSeq: 101 ACK
From: "LI1 - Informatique" <sip:sallevisiolima@DOMAIN.fr>;tag=670~7120b90b-18e4-4799-b62f-613d4dcd8d57-17451617
To: <sip:1007@DOMAIN.fr>;tag=14f99e1e347ed8cb
Max-Forwards: 70
User-Agent: TANDBERG/529 (ce8.2.1.e9daf06) Cisco-DX80
Date: Thu, 15 Jun 2017 14:53:48 GMT
Allow-Events: presence
Content-Length: 0
|
06-26-2017 03:30 AM
Can you post the screenshot for CUCM NZ and MRA CUCM zone generated by default on Exp-c ?
Also what port you have configured under the SIP trunk on CUCM pointing towards Exp- C ??
Regards,
Alok
06-27-2017 01:27 AM
The B2B_Zone to the CUCM :
And the generate MRA Zone to the CUCM :
CUCM TRK SIP B2B / 5560 ====== 5060 / ExpC
06-28-2017 11:40 PM
Hi All,
Any update ?
Best regards
Matthieu
06-29-2017 12:06 AM
Hi Matthieu,
Happy to do a webex to verify issue tomorrow, if you want ? From the Invite message it looks ok, but seems some additional config on the server might be causing it.
Regards,
Alok
06-29-2017 05:26 AM
I find the bug id !!!!
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc98425
===============================================
06-24-2017 07:51 AM
I don't think it is a bug.
Please try to check the following:
06-26-2017 12:45 AM
Hi Slavik,
All your points is ok on my system,
As you can see,
The search rules,
And Zones,
I repeat myself but,
Thanks for your help ! :)
06-26-2017 12:58 AM
Oh, now I paid more attention to what you wrote in the end. Yeah that sounds very strange, that when you restart the EXPR-C it stops working. I can only guess that maybe when you delete the zone, and make a call it opens the correct session and it stays, so even after you re-configure it, the session is open and it's working fine. But after you restart the EXPR-C, when session opens something goes wrong, but that's just a lucky guess.
I will look more on the configurations later, and I'll also look on mine.
But just a question out of curiosity. Why do you implement 2 different zones, one for the B2B and one for CMR? In my setups I always implement one zone, called B2B, and it serves me for CMR dialing also. Because it is the same.
So in my opinion, you can remove it. Unless you did something over there in purpose.
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