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Fax Tiff engine failing

jasonm
Level 1
Level 1

Hello,

I have all of the on and offramp faxing set up and for plain text it seems to work fine, but when I use a tiff attachment I get.

"docmsp_tiff_reader_data_process:(): The tiff engine failed for Call"

Which from my searches says that it may be a memory or corrupt attachment, I upgraded to 128MB in my 5300 and still getting the same error.

I have a AS5300, 128M dram, 16M flash, IOS c5300-is-mz.122-24.bin,

Is there a sample tiff file here for testing, or am I doing something else wrong?

Thanks

Jason

1 Reply 1

jasonm
Level 1
Level 1

NM wrong forum