cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
367
Views
0
Helpful
1
Replies

Finesse Gadget Issue

euanetwork
Level 1
Level 1

Hello Everyone,

I am trying to create a gadget in Finesse but getting an error :

There were issues rendering this gadget.

https://eu8-smax.saas.microfocus.com/saw/cti?TENANTID=XXXXXXXX&field1Name=user.OfficePhoneNumber&field1Value=%2BXXXXXXXXXX

org.apache.shindig.common.xml.XmlException: The markup in the document preceding the root element must be well-formed. At: (20,3)

This is the gadget added : 

 

<tab>
<id>smax</id>
<icon>SMAX</icon>
<label>SMAX</label>
<columns>
<column>
<gadgets>
<gadget>https://eu8-smax.saas.microfocus.com/saw/cti?TENANTID=XXXXXXXX&field1Name=user.OfficePhoneNumber&field1Value=%2BXXXXXXXXX</gadget>
</gadgets>
</column>
</columns>
</tab>

1 Reply 1

euanetwork
Level 1
Level 1

Kindly suggest.