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Forward a Call from an Extension with Voicemail to Another Voicemail Extension

Sergey Lubenkov
Level 1
Level 1

Hello,

Is the statement below still accurate or that can be done with CUCM 9.1 ???

"If phone A does not answer, you need to forward the call to phone B; if phone B does not answer, the call must go to the voicemail of phone B. This is not possible since the call rings on phone A first; Cisco Unity understands that phone A is the owner of the call, so it tries to send the call to the voicemail of phone A."

Thank you,

Sergey

1 Reply 1

Vivek Batra
VIP Alumni
VIP Alumni

Duplicate of;

https://supportforums.cisco.com/discussion/12715586/forward-call-extension-voicemail-another-voicemail-extension