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Greeting Message in CUCM 10.0 Standalone

Marwan Ruslan
Beginner
Beginner

 

I want to set a greeting message to a Reception Extension in CUCM 10.0.1.12900-

 

Can anyone guide me to configure.

 

 

Thanks in advance.

4 Replies 4

Chris Deren
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

You will need Unity Connection or UCCX for that, do you have one of these apps?

No I don`t have

Hi Marwan,

YOu could try native call queuing option in CUCM to achieve this. YOu need to configure a hunt pilot and route the calls to receptionist extension and in the hunt pilot config, you can point the greeting message as MOH.

Refer the below link for complete configuration:

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200453-Configure-CUCM-Native-Call-Queuing-Featu.html

HTH

Rajan
Pls rate all useful posts by clicking the star below

thx 4 reply,

i am tried added Line Group then Hunt list then i follow that link but still nothing happen.

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