Help trying to convince company to use CUCM BE 6000 over Shoretel

[mailcmw1969]

Hello

I am a consultant doing an install of CUCM BE 6K for a company with the help of a CCNP

We have been hit by another company trying toconvince the customer to install shoretel instead

We have suggested that the customer would get better maintenance and support for Cisco equipment at their many offices in USA Australia , Canada and South Africa, we will be setting up maintenance via Dimension Data worldwide

Does anybody have any other suggestions to sell CUCM BE 6K over the shoretel equivelent?

any help would be appreciated

Thanks

Craig

[paolo bevilacqua]

Shoretel is a minor player so Cisco probably doesnt have a presentation against it, as they have for E.g. Avaya or the late Nortel.

So, you would use the generic selling tools available in the Partner area.

One thing that works at times, when they go to the car rental in airport, any Gov.mnt office, Bank, or any other major business, which phones do they see more frequrntly being used? And ask if the user are happy about it.