02-14-2011 09:50 AM - edited 03-19-2019 02:24 AM
Team,
Anyone know how to make the integration of these platforms so that when someone leaves a voice mail, send a copy to an email account, but check your mail from Microsoft Outlook, and the LED on the phone is turned off.
Regards.
02-14-2011 11:05 AM
Sorry is Microsoft Excange 2007.
02-14-2011 05:53 PM
Hi
The support for integaring Unity Connection which Microsoft Outlook is called Single Inbox.
This feature is available in Unity Connection 8.5. Though support for Microsoft outook 2007 is yet not available, it should be release by Mid-April.
I have added a link below that will help you with Single Inbox Feature
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/design/guide/8xcucdg032.html#wp1112009
HTH
P.S:-Please rate useful posts
Thanks
Vidit
02-15-2011 08:24 AM
Vidit,
Thank you for your help.
Regards.
02-15-2011 10:50 AM
With Unity Connection 7.1.3 the only way to be able to listen to messages via Outlook and have the MWI light on the phone turn off would be to
setup an IMAP connection and view the message that way. You would need to be licensed for IMAP to use this feature.
If you want messages to show up in your inbox and not have to check another folder, than using the new feature in Unity Connection 8.5 called Single Inbox is what you are looking for.
Bryan
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