How do I add a route pattern to CUCM 7.1

[Cynth.Fair]

I am currently using CUCM7.1 and need to  add the route pattern 9911 to dial out to emergency dispatch.  I do not want the capability of dialing 9 for an outside line for all users, just when I a calling 911 emergency.  We recently changed to dialing a # for an outside line due to excessive 911 hangup calls.  I tried adding 9911 to the route pattern list but I am missing something.  I received the message stating could not complete call as dialed. Thank you, Cindy

[Jaime Valencia]

Are you sure the phone has a CSS that allows you to dial 9911??

HTH

java

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www.cisco.com/go/pdihelpdesk

[Cynth.Fair]

I figured it out.  The route pattern has to be 9.911.