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I am currently using CUCM7.1 and need to add the route pattern 9911 to dial out to emergency dispatch. I do not want the capability of dialing 9 for an outside line for all users, just when I a calling 911 emergency. We recently changed to dialing...
I have names in the directory of the cisco callmanager attendant console users that no longer work for the company. The numbers and names have been deleted from the call manager but not the directory used by the attendant console. How do I go about...
I have an ATA 186 with two ports and both ports are programmed with phone numbers. If I call those numbers from any phone I receive the following message "your call can not be completed as dialed". The error in the event log reads: Error: DeviceTra...
Thank you for your suggestion. I tried the reboot, but the new users are not appearing and removed users are still showing. But if I look up a new user by phone extension and see the user's name. I was snooping and came across the program DC direc...
There is nothing under the path name of local directory file. Nothing is being pulled accross. The deleted users are still showing up even on a new install of the attendant console on a different computer. Also the new users are not showing either....
