How to change the number in the SNR

[velazquezluis25]

Modify the SNR butt doesn't respect my changes, when making call are not forward the assigned number

[Manish Gogna]

Hi,

Please provide some more details. What is the exact number you are trying to change, remote destination? What are the old and new numbers? Does the call go to the same old number after changes or something else?

Manish

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[velazquezluis25]

Hi Manish.

Is correct I'm trying to change remote destination. In fact when I apply the changes doesn't make any forwarding

The first example work well, but in the second there is a problem but I dont know what is?

ephone-dn  592  dual-line
 number 8105 no-reg primary
 pickup-group 1
 label 8105
 description Elvia Aldrett
 name Elvia Aldrett
 mobility
 snr 04455541341XX delay 1 timeout 20 cfwd-noan 8299
 call-forward busy 8299
 call-forward noan 8299 timeout 17
 mwi sip
!
!

ephone-dn  594  dual-line
 number 8104 no-reg primary
 label 8104
 description Javier Rivera
 name Javier Rivera
 mobility
 snr 04455621104XX delay 1 timeout 20 cfwd-noan 8299
 call-forward busy 8299
 call-forward noan 8299 timeout 17
!

Thanks  

Regards

[kahotep2020]

Luis,

    You might want to delete the remote destination and create a new one for the new SNR. Seems pretty simple, but you have reset the IP phone ? Correct.

best of luck !

[velazquezluis25]

kahotep

From the GUI, delete an create a new SNR but haven't restarted the IP phone after this action.

I'll apply a reset after having created the new SNR, to check whter thsway the forwarding are recorded on the IP phone.

Thanks