How to enable voice recording for a CUCM ver 4.1(3)

[Olga Galindo Robledo]

How to enable voice recording for a CUCM ver 4.1(3)

[whamblin]

For 4.1(3), you are pretty much dependant on using a 3rd party recording vendor and doing port spanning.

CUCM has made significat impovement with media forking from the phone to enable recording over CUCM Versions 6.x and 7.x.

[Olga Galindo Robledo]

I can not at this time migrate, there are any 3rd party recording vendor who has been tested for this version?

Regards

Olga G.

[whamblin]

You can find Cisco Certified partners from the Cisco Developer Network site: http://developer.cisco.com/web/cdc/home

Do a partner search: http://developer.cisco.com/web/partner/search

I did a quick search against all cucm versions and found this.

http://developer.cisco.com/web/partner/search?technologyIds=a0G40000000xlnlEAA&subTechnologyIds=a0K40000000eHsEEAU&technologyProductIds=a0I40000000ycykEAA&partnerProductFamilies=Recording (Contact Center and Unified Communications)&certified=All&onCiscoPriceList=All&portfolioPartner=All

[whamblin]

By the way, it is time to start planning your release.  You realize you are on a release that is past end of support.  You have left yourself in a vunerable position.

[Olga Galindo Robledo]

Excellent responses, in full agreement regarding the update of version

Regards

Olga Galindo