10-16-2013 09:08 AM
Hi everyone,
Does anybody knows where i can recover lost speeddials (contacts) from Assistant Console (IPMA Solution) in Call Manager Backups or RTMT files?
I have 1 cluster with 2 call managers 7.1.3 (PUB and SUB) , the phones registered to SUB and the IP of PUB configured in Assistant Console settings.
I had a problem with replication of database between the 2 cucms , after i resolved the problem the IPMA solution start to work but some assistants lost part of their contacts in aplication , seems like they return to an old state , they not lost all , but some contacts (maybe the last added) .
My question is that i want to recover , somehow , the lost contacts , even in the "paper" format , in pub or sub.
I know tht i can restore the old database , but maybe the old database was corrupted because of dbreplication problems.
I read already the "Troubleshoot Missing Speed Dials Issue in IPMA Document ID: 111006" : http://www.cisco.com/image/gif/paws/111006/ipma_speeddail-00.pdf
and its useful only to backup the actual contacts , not the missing ones.
Best Regards.
10-16-2013 10:20 AM
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