Hey guys, got a question that has been irritating me to no end for the last couple of days. I am setting up a 2921 and have an SRE module that I want to install CUE on but I can't seem to get the FTP to work correctly. I load the package, get the language selection and wait for the module to reset and then I get the error that has been my bain for a couple of days now. Any insight on what I am doing wrong would be greatly appreciated. Below is the error as well as my configuration.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Router#$install url ftp://user:123456@10.0.0.2/cue-vm-k9.sme.8.0.5.pkg
Proceed with installation? [no]: y
Loading cue-vm-k9.sme.8.0.5.pkg.install.sre !
[OK - 22272/4096 bytes]
Following languages are available for installation.
# SKU Language Code Language Name
------------------------------------------------------------
1 ITA it_IT CUE Voicemail Italian
2 ESP es_ES CUE Voicemail European Spanish
3 ENU en_US CUE Voicemail US English
4 FRA fr_FR CUE Voicemail European French
5 ESO es_CO CUE Voicemail Latin American Spanish
6 ESM es_MX CUE Voicemail Mexican Spanish
7 ARA ar_SA CUE Voicemail Arabic
8 NLD nl_NL CUE Voicemail Dutch
9 SVE sv_SE CUE Voicemail Swedish
10 NOR no_NO CUE Voicemail Norwegian
11 FRC fr_CA CUE Voicemail Canadian French
12 PTG pt_PT CUE Voicemail Portuguese
13 TUR tr_TR CUE Voicemail Turkish
14 HUN hu_HU CUE Voicemail Hungarian
15 ENG en_GB CUE Voicemail UK English
16 DEU de_DE CUE Voicemail German
17 DAN da_DK CUE Voicemail Danish
18 PTB pt_BR CUE Voicemail Brazilian Portuguese
19 KOR ko_KR CUE Voicemail Korean
20 CHS zh_CN CUE Voicemail Mandarin Chinese
21 JPN ja_JP CUE Voicemail Japanese
22 RUS ru_RU CUE Voicemail Russian
You can install upto 5 language(s) on this platform.
Please select the language(s) you want to install by entering the language number(s)
Languages can be entered as comma separated or space separated list
Example: 1,3 would select 'Italian' and 'US English'
Enter languages:3
Following languages will be installed on the system:
CUE Voicemail US English
Do you want to continue with the selected options?(y/n):y
input string: lang=no=1,CUE Voicemail US English
Router#
*Sep 13 14:13:26.847: %SM_INSTALL-6-INST_RESET: SM1/0 is reset for software installation.
*Sep 13 14:15:09.491: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration Request
*Sep 13 14:15:09.495: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
Error message(code:0) Bootloader tftp error received on SM1/0
*Sep 13 14:16:10.711: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Error Msg Req
*Sep 13 14:16:10.711: %SM_INSTALL-6-RBIP_ERROR: Error message(code:0) Bootloader tftp error received on SM1/0
Abort successful on SM1/0.
*Sep 13 14:18:14.479: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration Request
*Sep 13 14:18:14.479: %SM_INSTALL-6-INST_ABORT: SM1/0 SW installation aborted, reason:Bootloader tftp error
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Configuration:
Current configuration : 1786 bytes
!
version 15.2
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Router
!
boot-start-marker
boot-end-marker
!
!
!
no aaa new-model
!
!
no ipv6 cef
ip auth-proxy max-login-attempts 5
ip admission max-login-attempts 5
!
!
!
!
!
ip cef
!
multilink bundle-name authenticated
!
!
!
!
!
!
!
voice-card 0
!
!
!
!
!
!
!
!
license udi pid CISCO2921/K9 sn FTX1538AKLC
hw-module pvdm 0/0
!
hw-module sm 1
!
!
!
!
redundancy
!
!
!
!
!
!
!
!
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
no ip address
duplex auto
speed auto
!
interface GigabitEthernet0/1
no ip address
duplex auto
speed auto
!
interface GigabitEthernet0/2
ip address 10.0.0.1 255.255.255.0
duplex auto
speed auto
hold-queue 60 out
!
interface SM1/0
ip unnumbered GigabitEthernet0/2
service-module fail-open
service-module ip address 10.0.0.3 255.255.255.0
service-module ip default-gateway 10.0.0.1
hold-queue 60 out
!
interface SM1/1
description Internal switch interface connected to Service Module
no ip address
!
interface Vlan1
no ip address
!
ip forward-protocol nd
!
no ip http server
no ip http secure-server
!
ip route 10.0.0.1 255.255.255.255 SM1/0
!
!
!
!
control-plane
!
!
!
!
!
!
!
mgcp profile default
!
!
!
!
!
gatekeeper
shutdown
!
!
!
line con 0
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
login
transport input all
!
scheduler allocate 20000 1000
!
end Current configuration : 1786 bytes
!
version 15.2
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Router
!
boot-start-marker
boot-end-marker
!
!
!
no aaa new-model
!
!
no ipv6 cef
ip auth-proxy max-login-attempts 5
ip admission max-login-attempts 5
!
!
!
!
!
ip cef
!
multilink bundle-name authenticated
!
!
!
!
!
!
!
voice-card 0
!
!
!
!
!
!
!
!
license udi pid CISCO2921/K9 sn FTX1538AKLC
hw-module pvdm 0/0
!
hw-module sm 1
!
!
!
!
redundancy
!
!
!
!
!
!
!
!
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
no ip address
duplex auto
speed auto
!
interface GigabitEthernet0/1
no ip address
duplex auto
speed auto
!
interface GigabitEthernet0/2
ip address 10.0.0.1 255.255.255.0
duplex auto
speed auto
hold-queue 60 out
!
interface SM1/0
ip unnumbered GigabitEthernet0/2
service-module fail-open
service-module ip address 10.0.0.3 255.255.255.0
service-module ip default-gateway 10.0.0.1
hold-queue 60 out
!
interface SM1/1
description Internal switch interface connected to Service Module
no ip address
!
interface Vlan1
no ip address
!
ip forward-protocol nd
!
no ip http server
no ip http secure-server
!
ip route 10.0.0.1 255.255.255.255 SM1/0
!
!
!
!
control-plane
!
!
!
!
!
!
!
mgcp profile default
!
!
!
!
!
gatekeeper
shutdown
!
!
!
line con 0
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
login
transport input all
!
scheduler allocate 20000 1000
!
end
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Any insight on what I have messed up? This is the first time I have had to set up a CUE and used Cisco's document for help here: http://www.cisco.com/en/US/docs/routers/access/interfaces/software/feature/guide/ism-sm-sre.html#wp1140891
This was helpful but doesn't correct my problem and need some additional assistance as you can see. Thanks for everything!
