Inter-CSS calling
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08-24-2022 04:19 PM
Hello all,
What would be an optimal way of achieving the following;
- Site BR1 has Partition_Emergency_BR1 and has a dedicated emergency number 5678.
- Site HQ has Partition_Emergency_HQ and also has a dedicated DID emergency number (8572) 5678
both sites have individual CSS - CSS_BR1 & CSS_HQ which direct emergency calls to that site's dedicated emergency phone.
Site BR1's requirement is;
- Work hours: Emergency calls from BR1 goes to BR1 site's Emergency phone
- After Hours: Emergency call from BR1 goes to HQ site's Emergency phones
How would I tackle this inter-css calling?
Thanks
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Call Control
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Unified Communications
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08-24-2022 07:48 PM
Hi, you can accomplish this with Time of Day Routing in CallManager. Here's a tech note on the subject, that I hope will help.
