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Inter-CSS calling

msmalik
Level 1
Level 1

Hello all,

What would be an optimal way of achieving the following;

- Site BR1 has Partition_Emergency_BR1 and has a dedicated emergency number 5678. 
- Site HQ has Partition_Emergency_HQ and also has a dedicated DID emergency number (8572) 5678

both sites have individual CSS - CSS_BR1 & CSS_HQ which direct emergency calls to that site's dedicated emergency phone. 

Site BR1's  requirement is;
- Work hours: Emergency calls from BR1 goes to BR1 site's Emergency phone
- After Hours: Emergency call from BR1 goes to HQ site's Emergency phones 

How would I tackle this inter-css calling?

Thanks

1 Reply 1

Stephanie Knoop
VIP Alumni
VIP Alumni

Hi,  you can accomplish this with Time of Day Routing in CallManager.  Here's a tech note on the subject, that I hope will help.

https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/109588-tod-routing-example00.html

 


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