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Hi everyone,We're in the process of decommissioning an old UC Cluster since we transitioned to v14 a few months back. For a while, we were running both v11 and v14 clusters in parallel due to some legacy services still operating on the older version...
Hello,Looking for recommendations as to how and what's the best possible approach to do a cleanup of CUCM. CUCM Version: v14DN's: 6000+Devices: 5000+There are a lot of DN's and Devices which are not used. What would be the best possible way to get ri...
Hello,we are in a situation where we have to shut down a couple of CUCM instances for a few minutes. Including CM1, CM2 & CM4. All the phones ( not more than 100) have CM1 & CM2 as their active and standby CMs. Out of this cluster, only CM3 will be...
Hi Amazing Community,I have a request from a team which have request a similar setup as the below image;To summarise the requirement is;- 1 Agent/Admin Staff on a phone to answer the call for a team- The phone should have multiple lines, but they wan...
Hi All,Looking for recommendations from the community for the following scenario;CUAC Queue: Reception Switch / DN: 5555Agents log in to CUAC Console and answer the calls a per the requirement. Now the business wants to add another number 6666 and th...
Hi Oleksander, Great stuff, I found the same thing in the x14.0 Upgrade guide. A question though, I am about to upgrade 14.2.6 to 14.3.1, everything is in order for the upgrade so okay with that part. In case I have to roll back, all I would need to ...
Hi Roger, I raised the same question with TAC and the engineer is saying that there will be a downtime even if the device switches between the CPEs, active and standby. (which didn't make sense to me).Please see the TAC engineer response below;"At th...
Thank you so Much Roger. So since the CM3 is part of the CM-Group assigned to Device pool, as long as we turn them off with a bit of gap i guess we will be okay. Our major concern right now is to avoid any downtime.