Hi everyone,We're in the process of decommissioning an old UC Cluster since we transitioned to v14 a few months back. For a while, we were running both v11 and v14 clusters in parallel due to some legacy services still operating on the older version...

Hello,Looking for recommendations as to how and what's the best possible approach to do a cleanup of CUCM. CUCM Version: v14DN's: 6000+Devices: 5000+There are a lot of DN's and Devices which are not used. What would be the best possible way to get ri...

Hi Amazing Community,I have a request from a team which have request a similar setup as the below image;To summarise the requirement is;- 1 Agent/Admin Staff on a phone to answer the call for a team- The phone should have multiple lines, but they wan...

Hi All,Looking for recommendations from the community for the following scenario;CUAC Queue: Reception Switch / DN: 5555Agents log in to CUAC Console and answer the calls a per the requirement. Now the business wants to add another number 6666 and th...