Is the Client-Matter Codes (CMC) option available in the UC520 CCA?

lerichner · ‎08-17-2009

All the information for Client-Matter Codes and the Bulk Administration Tool (BAT) I have seen relates to CallManager.

Any information is appreciated.

Thanks

Jaime Valencia · ‎08-17-2009

Unfortunately those are CUCM concepts, not CME concepts.

The most similar you can get to CMC is a FAC script which is not TAC supported and needs to be CLI configured.

Call Handling - Cisco Unified Communications 500 Series - Cisco Smart Business Communication Systems

I'd suggest you to bookmark the page as it has a lot of resources

HTH

java

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