Hello All, I'am trying to find out how you might go about having a particular line on a phone always use a specific voice port for outgoing calls. Such as having a voice port dedicated to an executive's line.Jason
CCM 4.1(3) PUB and SUB, could logon CCM SUB windows without any problem, but when logon CCM PUB, got the following error messsages:The system can not log you on due to the following error:The RPC server is not available.Please try again or consult yo...
I have this error in progger server,someone advice?SYNC2018 Failed to synchronize LCC:<Call Center 1>, fcn<SPeripheral::initialize>, problem<sql failure, failed to set peripheral id<5000>>, errcode<-20>
Hi We have a B-acd being configured in a Cisco 2811 router.After the config for B-acd is done, i am not able to receive calls on the DNIS number as a disconnect tone/number not in use is received.The configuration is application service aa flash:app...
HiWe have a set up with CM V 6.1 and CUP V 6.0 , have four sites in CM cluster and fourth one was a recent migration. In CUP server under Application > Cisco Unified Personal Communicator> CTI gateway profile I could see the CTI gateway profile autom...
I have Cisco Meeting Place Express 2.0, and I would like install voice prompt in spanish languaje. I can do it ?? What is the name of the file necesary to reach this?
Hi, we are testing a SIP integration from UC7.x to CUCM 7.x with HA - we are forcing the secondary to stop taking calls. What should the user experience be in this scenario, we have to wait atleast 75 seconds before failover kicks in (i.e the primar...
Hi,we are migrating a server from UCX 1.2 to UCX 7.0(2a). It is not a big system, few call handler, and less then 100 users.The first import was succesfull even if all the users got the the option "user cannot change phone password" selected. We sele...
Some contacts in my CUPC list are missing phone numbers (look at the screenshot). The phone numbers are inserted into the AD and even visible when I search for the contact. But as soon as I add the contact to my contact list the phone numbers are no ...
Hi, What are some of the ways I can monitor our Unity 4.0 system. I need to be alerted when critcal processes are down.Is RTMT the best way to manage critcal services on Call Manager? Does anyone know of any helpful links to configure traps?Thanks!Ch...
Hi,I installed ClickToCall 7.0.12.0 and works okay MS outlook via "Additional Actions" but want to know how to test in other application such as IE, Word,,, (**webdialer via ccmuser page is work okay but I think this is not part of ClickToCall featur...
I am about to integrate my ldap to callmanager. what will happen if i created a account localy in callmanager identical to a ldap account. after the installation.?
Ok. We have a slight issue. What does the Ex2k7Script do (step 14 page 8-9 in Unity 5xcuigumefoxxx book)? We are wanting to set up a Change Control window where we will need the client to run the script on the Exchange Server 2007. They won't set up ...
