03-16-2020 02:12 PM
Hi,
I have CUCM running on version 8.6.2.24901-1 and uses JTAPI plugin for the call recording app.
At the moment I have upgraded the recording app server to Windows server 2016 and post i am not able to install JTAPI plugin v8.6 .
Could anyone tell how to install JTAPI 8.6 on Win server 2016 ?
Or installing JTAPI 11.5 will be compatible with CUCM 8.6 ?
Thanks,
Boniface
03-16-2020 04:00 PM
All the compatibility information for TAPI/JTAPI is available at devnet.
03-16-2020 10:57 PM
Hi Jaime,
Thanks for the reply.
I've gone through devnet and found below information :
https://developer.cisco.com/site/jtapi/documents/jtapi-ucm-compatibility-matrix/
But i'm looking for the reverse compatibility, ie, JTAPI plugin higher version with a lower version CUCM.
Could you please help me on this?
Thanks,
Boniface
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