Mass Update User Hold and Network Hold MOH on DN's

[sdonnelly_tgg]

Quick overview of my environment. Running CUCM 10.5 and the majority of my phones are Cisco 7900 series. At this time I upload MOH audio files into CUCM and then create a batch job to update all devices so User and Network MOH are using our most current marketing message. This works great with no issues.

What I am running into is that many DNs that have been in-place for years now also have User and Network MOH set to say Sample audio. When this is the case it's overriding the settings I update on phones.

My question is how can I quickly and efficiently update all DNs to none or at least to the latest file I am using?

Thanks in advance for any insight.

[Deepak Rawat · Accepted solution]

Device >> Device Settings >> Common Device Configuration

Regards

Deepak

[sdonnelly_tgg]

Edit...sorry I read to quick. This will update my phones, but in the actual DN you can find these same settings, will that change there as well?

[Deepak Rawat]

To be honest, I will also need to check that. However, I doubt that it will since you can define MOH audio source at below 4 levels with Line Level taking the highest priority :

Line(Highest Priority)

Phone

Common device Configuration

Cluster wide service parameters(Lowest Priority).

Regards

Deepak

[Deepak Mehta · Accepted solution]

If you want only lines settings to update then you can use Bulk admin-phones-update lines

If the DN are in a range then it is very easy to push the update for all lines.

below screen where you can do it.thanks

[sdonnelly_tgg]

Yes, this will work perfectly for what I actually need to do because it's only certain ranges that have the settings. Thank you Deepak!

[Deepak Mehta]

Welcome my friend.!

[sdonnelly_tgg]

Wow....I feel rather silly now knowing it was that easy! Thank you very much, I have a job scheduled to update these settings.

Regards,
SD