Hi!
The only way I can think of is by replacing the music wav files with silence wav files.
I believe the prompt number for the music played when the first caller calls into the voice meeting is prompt #304 (s304.wav). So I guess you can rename it and upload a new s304.wav with silence.
Login to MeetingPlace Express web using your admin account and go to Administration UI.
On the Administration UI go to --> Maintenance/Custom Prompts--> Select English (US) as a language, then browse to the location of your saved .wav file and upload it.
Your MeetingPlace Express system must be restarted in order for the changes to take effect, so I would do it after hours.
I will recommend you to contact TAC to double check the prompt number and procedure as I haven't done it myself.
Regards,
Teresa.
If this helps, please rate! :)
Regards,
Tere.
If you find this post helpful, please rate! :)