Hi! We have IPCC 4.0 (co-located with CCM) and some phones which are connected to different switches (2960, 3550, 3560), and we need to use a record agent call feature. I think that is necessary to set up the VoIP Monitor Server and configure the RSPAN feature on the switches. But I have some questions...
Which port I need use to collect a sniffed traffic? Is this interface only that connected to secondary port of the CRS server (where Voip Monitoring Service was started)? And, can I activate this port, if CRS and CCM are on the same server?
