Unified Communications Infrastructure

Anyone running Unity 5.0 and with Failover? I noticed this the other day. In CUCM, I see my voicemail ports all registered, even the Failover ports. When I failover to Unity failover server, my primary unity server voicemail ports go unregistered ...

I have a hard time understanding why there is a Bulk Export utility for MS Exchange and Domino but not for Unity. I take it that the only way to "Export" from an existing Unity server to another Unity server is to use the DIRT utility. The issue he...

What are the required MIBS for management of Unity 5.0 environment? Need to add them to my NMS patform for fault and performance management

Hi Everyone,The question is in the subject, does anyone knows a free billing software which could be connected to the CDR call manager Database?Regards,

I'm testing locking down our call managers so a few select users can do nothing more than add/modify new and existing users and also modify phones. I add the "Standard CCM User Management" Role to the group assigned to these select users and they ca...

In my new position I inherited a Unity server with Exchange 2000 co-resident. I've completed a migration of all of the mailboxes to another server that is partnered with the corporate Exchange servers instead. I would like to decomission the old se...

Hi! We have IPCC 4.0 (co-located with CCM) and some phones which are connected to different switches (2960, 3550, 3560), and we need to use a record agent call feature. I think that is necessary to set up the VoIP Monitor Server and configure the RSP...

I have a request from a user of Attendant Console: Can they see if the backup operators are online? Then they need to leave their desk for a bit, the need to make sure at least one of the backup operators has the application on, is logged in, and h...

Hi,i just finished restoring our Unity 4.0(4) using Dirt. Dirt is reporting 4 errors, DBWalker 1 error. All seems to be working fine, Unity seems to be fine. Can please someone tell me why i got those errors and if i really should worry about it?DIRT...

Hi guys,I am using unity 4.0(5) and unable to meet my requirement in one of the callhandlers.I have created a new scheduler(With closed hours) with my local timings and applied in the callhandler. I have created a closed greeting and after greeting t...