Music on Hold not working with Hunt Pilot

[jmartin]

I just created a new Hunt Pilot and select the Call Queing option. I selected my MoH source in the Network MoH dropdown list. I know that this MoH works as it is the same source we use for calls that we normally place on hold. When a call gets queued from Hunt Pilot it will play the Intial and Recurring Announements but not the music on hold file. I have restarted the MoH Servers but it is still not working.

[islam.kamal]

please tellus what you hea when using hold , do you hea beep tone ?. The issue for only hunt groups.

Thank you

[jmartin]

System Version: 9.0.1.11012-1

We only hear the Initial and Periodic announcements during the time between the periodic we just get dead air