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MWI notifcation on delivery of read recipts....

nsuchak
Level 1
Level 1

Hello I have Unity 4.0(3) with E2k off box running. We can not seem to find a way of enabling the MWI lamp to be lit when we recieve a read recipt. Is this a setting that can be changed ?

When we go into the mailbox to check the message is there. MWI works fine for other voice messages.

Neal

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

No, this currently is not adjustable. The MWI notification triggers are hard coded and will only fire on voice mail events - you can't have MWI turning on for email or faxes or receipts.

As with all such items it's best to get your account team to open a PER for it or the product folks will not know this is something people in the field find desirable.