Need 10.5 CUCM recovery disk

[Sasikumar Divvela]

Hi Team,

just now i upgraded my cucm from 10.0 to 10.5 . But i don't know what went wrong during the installation it is asking for recovery disk.. I tried to find the recovery disk in cisco site, but i was not able to find. Can some one please help me here. it is very urgent..

Thanks,

Sasikumar.

[Aman Soi]

Hi Sasi,

I suppose u can get the same when u have place order through PUT.

check in attached snapshot.

but you can also check on below link

https://software.cisco.com/download/release.html?mdfid=284603137&softwareid=282074294&release=10.0(1)&relind=AVAILABLE&rellifecycle=&reltype=latest

regds,

aman

[Brandon Pierce]

In addition to Aman's post which is 100% correct here is how you would navigate to the recovery for 10 in the future.

Downloads Home --> Products --> Unified Communications -->Call Control -->Unified Communications Manager (CallManager) -->Unified Communications Manager Version 10.0 -->
Recovery Software-10.0(1)