Notification on line group members with Cisco Unity connection 8.0.3

[alainauer]

Hi,

On a CUCM 8, I created two line groups --> a Hunt List --> a Hunt Pilot with a DN.

On the Cisco Unity Connection, I created a user with the DN of the Hunt Pilot.

A call not answered is forwarded to the voice mail, but there is no notification on phones of line group members.

I don't know if it is possible to have notification on phones of line group members.

Thanks for answers... 

[Jaime Valencia]

That's expected, the line group and the mailbox are completely separate things and not because you have phones in the line group and sending the call to CUC the MWI will work for them.

You can try configuring under the MWI settings from the mailbox those DNs so they get the MWI notification.

HTH

java

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www.cisco.com/go/pdihelpdesk

[alainauer]

Sorry for this late response, javalenc!!!

Thanks for helps...

When you edit a message box, there is an 'Edit' where you can configure several options... and specially the MWI.

You could add extensions (DNs) on which notification should be shown. It works fine.

In my case, the users have just one problem : each member of the line group have it's own message box!!! So, they couldn't know from which message box the notification arrives. They have to look at their own message box and the one of the line group....

If they hasn't their own message box, it was possible to add their extensions (DNs) to the line group message box, and then easier to shown the messages.

Sorry for my bad english ;-) Hope it is understandable!!!

[jmelinah863]

I'm trying to explore this