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One mailbox, alternet extension on MWI

briley
Level 1
Level 1

I have a user with one UM mailbox and two phones in two diffrent locations. Phone 1111 is his main phone and when someone leaves him a msg the MWI light comes on just like it should. He also has another phone 1211 which he works at sometimes. I have 1211 setup as an alt. extension in unity and when someone leave a VM at 1211 it goes to the correct location but I want it to light up both phones. How can I do this? What options do I have?

3 Replies 3

eschulz
Cisco Employee
Cisco Employee

Additional MWI extensions can be configured on the Subscriber Messages page of the SA. Have a look through the Subscriber Settings chapter of the Admin Guide for more details.

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_administration_guide_chapter09186a0080449c75.html#wp1150009

stu.packett
Level 1
Level 1

Did you find a good solution? I'm running into the same situation and can't seem to find a solution.

I found the solution. Sorry for the extra post. It's under Subscribers | Messages, just add the extension under MWI Extensions.