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One user cannot login to iPhone for Jabber

brettlee77
Beginner
Beginner

One user is not able to login to Jabber from iPhone.

He has connected to vpn and error he is getting is 

cannot communicate with server. And in diagnostic Network connectivity shows cross

15 Replies 15

Again: If the login is not even working "internally" (connected directly to CUCM and not via MRA) then it will not work via MRA either.

Your problem descriptions are so confusing.
In one message, you write all users are not working, then again it's just a single user.
You have to make clear statements on what is working and what is not working. We (the helpers) cannot see into your environment and don't know anything about it.
And if you don't provide clear answers, we cannot provide solutions.

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