Outlook - Fatal Error with VMO

[Luciane de Medeiros Batista]

All,

After installation the VMO on equipment's user, when I click on the inbox  VMO Outlook closes indicating fatal error.

Could anyone help me?

OS: windowns 7
Exchange: 2010
Outlook: 2007
Unity Connection: 8.5.1.12900-7

Thanks a lot,
Luciane de Medeiros

[Jonathan Schulenberg]

What other plugins does Outlook have enabled on that computer? I have heard a few comments that the new VMO build is having some issues with other plugins; something about conflicting framework/library reuse. If you can narrow this down to a specific plugin then it's likely time for a TAC SR.

[Luciane de Medeiros Batista]

Hello, Jonathan.

It is an excellent way. I'll check with the customer.

Thank you!

Luciane de Medeiros