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Outlook rules not working automatically on voicemails

Ken S
Level 1
Level 1

Hello,

 

I am not sure if this is a Microsoft or a Cisco issue.  I did see posts about this on Microsoft, so I will give Cisco a try.

 

I have a department that would like to move voicemail emails from an extension to another emails inbox.  The person has access to the other inbox as it is her department's email.  I also tried a multiple rules in Outlook and Outlook via browser.  Some of the rules I created are below.

 

Apply this rule after the message arrives

 

sent to user@ucon01.domain.edu > move it to the Test-voicemails folder

with ucon01.domain.edu in the recipient's address > move it to the Test-voicemails folder

from Cisco Unity Connection Messaging System > move it to the Test-voicemails

 

Again, I don't think this is a Cisco issue, but any feedback would be appreciated.  

 

1 Accepted Solution

Accepted Solutions

Ken S
Level 1
Level 1

The issue works on a desktop now.  There may be a disconnect between desktop and remote work environment.  

View solution in original post

1 Reply 1

Ken S
Level 1
Level 1

The issue works on a desktop now.  There may be a disconnect between desktop and remote work environment.