Unified Communications Infrastructure

Hi everyone,   We're looking at setting up MRA for the Jabber application.  We currently have an Expressway C and E (8.9.1)pair that we're considering using for this purpose, but we're already registering 3rd party SIP and H323 video endpoints to the...

HiI have BE7000 and CMS1000I will like to know if it is possible to access and manage the ESXI interface of those system with active directory account Please advise and share documentation if it is possible

I am looking to see if CUCM Intercom function can be configured as a two way call, in other words, with the called end not muted and also to see if the Intercom answer tone can be disabled. This question was asked in conjunction with a security group...

When I dial directly into the Hunt Pilot I get the  Initial announcement played. We I transfer in from a Call Handler the announcement does not play. Any Ideas?

Hello Team,   I've configured SSO on CUCM and Expressway for Jabber login internally and over MRA. I'm using ADFS 4.0 on Windows 2016 as IdP.   When signing in from Jabber, I get "Windows Security" credentials box when redirected to the ADFS IdP, but...

Hi Folks, I'm new with CUCM, would like ask  how I should proceed with troubleshooting on this. Thanks We have a CUCM extension and user is reporting that they are having issues receiving calls. After troubleshooting it is found that when someone cal...

Organization has a department that uses our phones and is under our Unity server, but they use a different email server/domain.Us: user1@example.govThem: user2@example.comWe have our SMTP server to our domain and Unified Messaging services set on our...

Is it possible via the Unity API (CUPI) to assign an Authentication Rule to the User's Password settings?In the UI, under Users > Edit User Basics >Edit > Password Settings > Authentication Rule, there is a drop down list.  I want to assign one of th...

Hi Community! My question is to know if it is possible to update the cucm 11.5su5 to 11.5su9 without any issue, with expired ITLrecovery certificate. All the other certificates were previously regendered (Call Manager, Tomcat, TVS, CAPF & IPSEC) abou...

For those of us who have Lab's and bought the NFR kits, how are you handling smartnet for the home lab?

Hello, we have an on-prem Cisco UC environment & planning to upgrade CUCM to 12.5.  Does CUCM 12.5 will compatible below applications or we must upgrade them also? CUCM System version: 11.0.1.20000-2UCCX System version: 10.6.1.10000-39 (cucm11-compat...

We are planning an upgrade from CUCM 11.0 to 12.5 via the OS admin page, do we need a bootable 12.5 or just 12.5 images from software.cisco.com?