08-09-2016 01:43 PM
Good afternoon community.
I am honestly hoping I've missed something here. The URL I found for the self-care portal https://<hostname>/cupm/selfcareuser/login takes me to the same page the admins use to login. ===== https://<hostname>/cupm/common/index.jsp
What is the deal? The users are able to log into the self-care portal, but that is an UGLY customer-facing page. We as admins don't care, but please tell me is there a different interface for the self-care portal? Any others having issues with the self-care portal URL changing to admin URL?
Thanks for your help all,
Mike
Solved! Go to Solution.
08-09-2016 02:33 PM
Mike,
The login URL to PCP is the same for all users. You referenced the old login page from the days we had a converged PCP/PCA product. That alternate URL is not used anymore.
At this point, the login page and look of the PCP Self-Care Portal is a highly debated, controversial, subject within the UC business unit, several layers above my pay grade.
We have a revamp project for the portal but it has not been funded at this point. I will continue to enhance the PCP portal since it is very popular and will look for an opportunity to make it look better.
Regards
08-09-2016 02:33 PM
Mike,
The login URL to PCP is the same for all users. You referenced the old login page from the days we had a converged PCP/PCA product. That alternate URL is not used anymore.
At this point, the login page and look of the PCP Self-Care Portal is a highly debated, controversial, subject within the UC business unit, several layers above my pay grade.
We have a revamp project for the portal but it has not been funded at this point. I will continue to enhance the PCP portal since it is very popular and will look for an opportunity to make it look better.
Regards
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