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Team,Cisco Prime Collaboration Assurance and Analytics 12.1 Service Pack 1 has been released and is available for download at this location:https://software.cisco.com/download/home/286313064/type/284522599/release/12.1%20Service%20Pack1The major feat...
Team,There has been some customer discussions on one of our customer/sales mailer threads about major, minor and maintenance releases for PCP. I would like to clarify the relationship between builds for PCP and our version numbers. I believe this is ...
Another email question from an SE that might be useful for the forum:Q. The customer was shying away from automatic provisioning, it may be due to licensing implications. Are there ways to ‘control’ automatic provisioning in an easy fashion, somethin...
I got a question from an SE about voicemail PIN/Password management and unlocking voicemail, and thought I would share the answer with the forum. Seems different functions do different things. Some UIs are for global changes and some act on a specif...
Team,I got the following question in an email the other day and decided to post it and the answer.Q. When we provision endpoint, line or services, what is the guideline for using customer defined "service template" or using "built-in" service templ...
Once PCP has done a subscriber sync and the domain syncs the user services will be available in the User Records. If you want to make a template from an existing service, go to a users User Record, hover next to the service i icon and pick Create Tem...
Starting in 12.4, on fresh install of PCP, the VMware tools are installed to allow easier shutting down. There is also a process that can be followed to manually install the tools. I think TAC has it or can get it from engineering.
The shutdown ...
For the Federal/DOD market, we needed to remove root completely for PCP. Having root/sudo just under access control is not good enough for some high security customers.
Besides moving more functions to the PCP UIs, I am considering an alternate ins...
Rath!,
Wow 9.0 (first release of PCP) was about 15 or 16 releases ago. That bug was fixed long ago and batch error handling is much different now.
Most of the problems that can cause a sync to fail have been found and fixed during development of 11....
