Two issues. One, why did it lock, Second, why is it showing idle when in fact is not responding.
Intecom E14 pbx
Event Source: CiscoUnity_Wav
Event Category: Error
Event ID: 805
Date: 2/4/2005
Time: 11:08:34 AM
Description:
Cisco Unity's multi-media component has enountered a serious error.
EXPLANATION:
A serious failure has occurred on port 4 while reading data from an audio stream. Depending upon the severity of the failure, parties on this call could experience unexpected behavior or be disconnected. In some cases, further calls on this port will not be handled correctly.
TECHNICAL DETAILS:
Thread 0x00000EE4 had a Failure on Port 4 in AvWav
DESCRIPTION:
File: e:\views\cs_ue4.0.3.159\un_Miu\UnityAvWav\STRMIO.CPP(217)
Method: StreamIoRead
Failure: call to IStream:Read with error(80040115).
Event Source: CiscoUnity_Wav
Event Category: Error
Event ID: 801
Date: 2/4/2005
Time: 11:08:34 AM
Description:
Cisco Unity's multi-media component has enountered a serious error.
EXPLANATION:
A serious failure has occurred on port 4 during wav media processing. Depending upon the severity of the failure, parties on this call could experience unexpected behavior or be disconnected. In some cases, further calls on this port will not be handled correctly.
TECHNICAL DETAILS:
Thread 0x00000EE4 had a Failure on Port 4 in AvWav
DESCRIPTION:
File: e:\views\cs_ue4.0.3.159\un_Miu\UnityAvWav\WAV.C(4548)
Method: WavReadFormatPlay
Failure: call to WavRead failed.
Event Source: CiscoUnity_ConvSubscriber
Event Category: Error
Event ID: 119
Time: 11:08:34 AM
Description:
An unexpected error has occured while a subscriber is on the phone with Unity. This can potentially result in the subscriber hearing the failsafe conversation. Technical details are - IAvDohMailUser::get_Inbox returned [0x8004000c] on line 895 of file e:\views\cs_ue4.0.3.159\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp.
No, specific traces running at the time.
These are the only entries in the Diag_AvCsMgr log
11:08:07:226,AvDiagnostics_MC,1142,3844,3,0BE507FF6D274FD69B3C855DEF38BB1B,-1,-1
11:08:34:711,AvDiagnostics_MC,2161,3812,4,DE3F4E1D2B5A409A88F3B428A98CFBD8,MiuGeneral,0,4, File: e:\views\cs_ue4.0.3.159\un_Miu\UnityAvWav\STRMIO.CPP(217) Method: StreamIoRead Failure: call to IStream:Read with error(80040115),0x00000EE4
11:08:34:712,CiscoUnity_Wav,805,3812,4,DE3F4E1D2B5A409A88F3B428A98CFBD8,-1,-1,4,0x00000EE4,4, File: e:\views\cs_ue4.0.3.159\un_Miu\UnityAvWav\STRMIO.CPP(217) Method: StreamIoRead Failure: call to IStream:Read with error(80040115)
11:08:34:711,AvDiagnostics_MC,2161,3812,4,DE3F4E1D2B5A409A88F3B428A98CFBD8,MiuGeneral,0,4, File: e:\views\cs_ue4.0.3.159\un_Miu\UnityAvWav\STRMIO.CPP(219) Method: StreamIoRead Failure: call to IStream:Read bytes read(4000),0x00000EE4
11:08:34:712,CiscoUnity_Wav,805,3812,4,DE3F4E1D2B5A409A88F3B428A98CFBD8,-1,-1,4,0x00000EE4,4, File: e:\views\cs_ue4.0.3.159\un_Miu\UnityAvWav\STRMIO.CPP(219) Method: StreamIoRead Failure: call to IStream:Read bytes read(4000)
11:08:34:711,AvDiagnostics_MC,2161,3812,4,DE3F4E1D2B5A409A88F3B428A98CFBD8,MiuGeneral,0,4, File: e:\views\cs_ue4.0.3.159\un_Miu\UnityAvWav\WAV.C(2360) Method: WavRead Failure: call to mmioRead failed,0x00000EE4
......
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11:08:34:836,CiscoUnity_ConvSubscriber,119,3812,4,DE3F4E1D2B5A409A88F3B428A98CFBD8,-1,-1,IAvDohMessageIterator::SetFilter,0x80040115,3292,e:\views\cs_ue4.0.3.159\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp
11:08:34:837,CiscoUnity_ConvMsg,10001,3812,4,DE3F4E1D2B5A409A88F3B428A98CFBD8,-1,-1,Running conversation SubMenu on Port 4 Running conversation SubNewMsgStack on Port 4
11:08:34:867,CiscoUnity_ConvSubscriber,119,3848,5,1DC11EC9DD2040AC8C02A9D3F3795681,-1,-1,IAvDohMailUser::get_Inbox,0x8004000c,895,e:\views\cs_ue4.0.3.159\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp
