06-01-2012 02:53 AM - edited 03-19-2019 05:00 AM
HI,
I´ve tried to do the Post Installation for CUPS8.x
This is the Error Messeage:
Unable to log in to CUCM Publisher using AXL information. Please verify the AXL User/Password credentials are valid, the IP Address refers to a CUCM Publisher Address and that AXl is running on the CUCM Publisher.
I´ve searched in the community but couldn´t find any hint that could help me.
The AXL Service on the publisher is running, I use a very simpel password (no special characters).
I´ve tried https://cucm/axl. The user and password work. See output:
Cisco CallManager: AXL Web Service
The AXL Web Service is working and accepting requests. Use HTTP POST to send a request.
I can ping the publisher from CUPS CLI.
So, has someone a good idea?
Regards
06-01-2012 09:05 AM
What groups and roles have you configured for your app user?
I usually just copy the admin account that was created during CUCM install and just change the name and pwd.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
12-11-2016 10:58 PM
Thanks a lot dear. It saved day.
06-01-2012 01:55 PM
I've done this. For our first CUPS everything works. But the second has these trouble. He is installed on a CUCS. We want one inside the network and one in the DMZ. They are not working as a cluster.
Maybe it´s possible only to manage 1 CUPS per Publisher? Or can a Publisher handle more than 1 CUPS?
It´s only a guess. Maybe someone knows the answer
Regards
Sent from Cisco Technical Support Android App
03-24-2014 04:32 PM
Hi I install CUCM 9.1
but on login page it asking AXL User name and AXL Password. can you please guide me how can I find this because I install it first time and then i got this problem dont know how to solve it, many thanks in advance.
03-24-2014 04:44 PM
You need to configure a user with AXL role in CUCM, this is not a problem, it has been this way in any 8.x and 9.x releases.
http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-presence-version-70/113458-cups-integrate-cucm-00.html
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