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Prime 3.5 Account locked

flokki123
Level 3
Level 3

Hi all,

 

 installed Prime 3.5 today but I entered the wrong password multiple times for "root" when trying to access the GUI.

Now it tells me "This account is locked. Please contact the Network Admin for assistance or rety later".

How do I unlock the account?

 

Thanks for any help!

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

You're posting in the UC/Collab area, that prime you're asking is infrastructure, might want to move this to a relevant area.

HTH

java

if this helps, please rate

Hi Java,

 

thanks for the note!

 

BR