Unified Communications Infrastructure

I have Unity Connection setup with SMTP enabled as one of the notification devices.  When users receive email notifications, the from field shows "From: Cisco Unity Connection Messaging System [unityconnection@xxx.com]".  It looks like this is copied...

Critical Error: The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider. Hello!I am experiencing issues from migration Call Manager 8.6 to Call Manager 12.5 (an...

   Hi Team,Can i have the software and steps for downloading the trial version for  Cisco Prime 9.0 along with demo licenses and its limitations.Appreciate your asistance.Regards,Krishna Chaitanya M.R.

hello friends, we forgot security-password of our cucm ver 10.5. we searched in google and find password recovery mechanism which must login with pwrecovery user info, and login in recovery mode, but when we want to connect CD/DVD to cucm-virtual-mac...

Unity Connection - "User Must Change at Next Sign-In" keep being checkedHello,We have a CUCM and Unity Connection 11.5.1.15900-18, PIN sync is enabled. In both CUCM and CUC, we use Authentication policy that has "Credential Expires After" set to "Nev...

Hi,We're using CUCM 11.5.We've configured automatic call recording successfully with Phone as the source (Phone Preferred) and MediaSense as recording server. I've read about soft-key configurations to enable selective recording in IP phones. Is it p...

Hello,Can anyone tell me how to create a report that lists all of the caller input options per subscriber? We are on CUC 11.5. I have the COBRAS export, but it is not clear on where that data for caller input is stored. The export I have from COBRAS ...

I have a TelePresence Server Virtual Machine with 46 vCPUs running software version 4.4(1.9) on a MM410v machine. Our VM admin is asking me to upgrade ESXi from 5.5 to 6.5. My question is the following. Is ESXi 6.5 supported in this configuration? If...

I have installed CUAC standard 11.0  on my PC associated with a new application user with all necessary  roles according to the guide documents. Howerver when I  dounle-click the AC icon, a splash screen appears and displays: "Obtaining application u...

     Hi all,I have a CUCM 7.1.5 with 95% of disk usage and I like to reduce that (it's over the high water mark).  There isn't many logs and the local CDR it's configured to use only 1gb.Anyone know how to check what is using a lot of the disk?And ho...

Long story short have external number that is translated to a phone, that person left company and previous person changed translation to point another pre-existing phone (2 external to 1 phone), that person left...  Repeat cycle until you now have 6-...

I am trying to upgrade CER 10.5(1a) to version 12.5(1)SU1, but the upgrade seems to hang. I have CER 10.5(1a) installed using OVA cer_10.5_vmv8_v1.6Using the 20,000 phone deployment I have applied the v3-Keys COP file. When I try to upgrade to 12.5(1...