Problem onUnity user option 2 send to a message to a distribution list

[auraycats]

Hi, I tried Unity option 2 to send a message to a distribution list (the list is in the profile) I followed the prompt "either key the name or distribution list". after I key the distribution list "3370100' the system indicated could not find the name. I am OK to send a voice mail when I key the correct name. Does any one know using the distribution list from the phone keypad.

[jbarcena]

When you press option 2 the message is: "Spell the name of the person of Distribution List" so you need to type the keys that match the name of the DL, so if you are pressing 3370100 it means that the name of the DL is (DEF)(DEF)(PQRS)...

You can press the # key twice to change to enter the extension of the DL.

HTH

//Jorge

[auraycats]

This resolved my issue. it is very informative. Auraycats.