Hi,
I'm configuring Auto Attendant on my system. I have a BE6K with CUCM and CUC.
Currently the inbound calls and outbound calls work normally.
But I have issue with setting the Auto Attendant.
I have got through these steps:
1. Make a SIP trunk between CUCM and CUC (I have no idea if it works or not).
2. Create a CTI route point with DN 5000. On the extension 5000, I have checked the option CallForwardAll to mail box.
3. On CUC, I create a new System Call Handler base on the the default System Call Handler template with the extension set to 5000.
4. I config the Forwarded Routing Rule to both Called number equals to 5000 and Forwarding Station equals to 5000.
Now when I call my main number, my voice gateway will translate it into 5000 and send to CUCM. But the call fails.
Somebody please help me