08-16-2012 03:26 AM - edited 03-19-2019 05:23 AM
Hi
I want to record some messages from the cisco phone ( prompt management )Can someone guide me how to do this .i am talking about Avt feature so that a particular phone can record the message . i have Unity Express 3.x version . Thanks
Thanks
K.S.
Solved! Go to Solution.
08-16-2012 06:03 AM
Hi K.S,
The Administration via Telephone (AvT) application is a telephony-based interface that allows Cisco Unity Express that offers the following capabilities:
•Administrators can record new audio prompts or delete existing custom audio prompts without using a PC or sound-editing software, such as with the telephone user interface (TUI). These prompts can then be used in various Cisco Unity Express application scripts, such as the Welcome prompt in the default auto-attendant. The Emergency Alternate Greeting (EAG) is an option within the AvT that allows subscribers to record, modify, and enable or disable a special greeting to be played before the regular greeting, notifying callers of some temporary event or message.
•Administrators can rerecord existing prompts.
•Administrators can send broadcast messages. Subscribers who have the broadcast privilege can access a limited set of AvT capabilities.
•Administrators can record spoken names for remote locations and remote subscribers.
The Cisco Unity Express module installation automatically configures the AvT application.
Only users with administrative (superuser) privileges or prompt management (ManagePrompt) privileges have access to the AvT. (See "Adding and Modifying a Group" on page 147 for information about assigning privileges.) When a caller dials the AvT number, the AvT authenticates the caller by requesting the caller's extension and PIN. The AvT disconnects the caller if the caller does not have administrative authority.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/AvT.html
Check this good "older" doc as well
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/avt/vmadm23.html
Cheers!
Rob
"Always movin' ahead and never lookin' back" - Springsteen
08-16-2012 04:08 AM
Hi K.S.
You can use live record feature of CUE.
Regards
Ronak Patel
Raate helpful posts.
08-16-2012 06:03 AM
Hi K.S,
The Administration via Telephone (AvT) application is a telephony-based interface that allows Cisco Unity Express that offers the following capabilities:
•Administrators can record new audio prompts or delete existing custom audio prompts without using a PC or sound-editing software, such as with the telephone user interface (TUI). These prompts can then be used in various Cisco Unity Express application scripts, such as the Welcome prompt in the default auto-attendant. The Emergency Alternate Greeting (EAG) is an option within the AvT that allows subscribers to record, modify, and enable or disable a special greeting to be played before the regular greeting, notifying callers of some temporary event or message.
•Administrators can rerecord existing prompts.
•Administrators can send broadcast messages. Subscribers who have the broadcast privilege can access a limited set of AvT capabilities.
•Administrators can record spoken names for remote locations and remote subscribers.
The Cisco Unity Express module installation automatically configures the AvT application.
Only users with administrative (superuser) privileges or prompt management (ManagePrompt) privileges have access to the AvT. (See "Adding and Modifying a Group" on page 147 for information about assigning privileges.) When a caller dials the AvT number, the AvT authenticates the caller by requesting the caller's extension and PIN. The AvT disconnects the caller if the caller does not have administrative authority.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/AvT.html
Check this good "older" doc as well
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/avt/vmadm23.html
Cheers!
Rob
"Always movin' ahead and never lookin' back" - Springsteen
09-14-2012 03:19 AM
Thanks Rob . You are always helpful.. Cheers !!!!!
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