cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
320
Views
0
Helpful
0
Replies

"Service Manager is currently busy" After Restarting Cisco XCP Router

fdharmawan
Level 4
Level 4

Hi Community Members,

I recently updated the tomcat certificate on the CM cluster, but apparently I forgot to renew the cup-xmpp certificate on IMP. So based on Cisco guidance (https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-im-presence-service/215333-regenerate-unified-communications-manage.html) I renewed the certificate. For the last step, it is recommended to restart the Cisco XCP Router service. But upon restarting on the publisher node, I got this message.

IMP XCP Router Restart Service.PNG

I waited for around 30 minutes, I still get the following message when issuing "utils service list" command. I tried to start the Service Manager service, it is said the service is running.

IMP Utils Service List.PNG

Any idea what should I do? Should I restart the publisher node?

0 Replies 0