cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
345
Views
4
Helpful
2
Replies

Real Time Caller ID Query

jasonfaraone
Level 4
Level 4

I'd like to be able to query in real time the caller ID of a current call in progress. Since it is displayed on the phone during the call, I wouldn't think this would be too difficult but I haven't been able to find any examples.

Any ideas?

I'm running UCM 6.1.4 and most of my phones are 7940 / 7960. I'm using MGCP gateways.

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

On MGCP you should be able to see the info with any of these commands

show call calltracker active
show call calltracker history

show call active voice

On CUCM just by parsing the CUCM detailed traces looking at the ISDN Q931 messages.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Thanks Java,

Is there any way to do this programatically? I'm open to looking at 3rd party commercial tools as well. I'm not a developer, but from what I understand this should be possible using JTAPI.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: