01-25-2010 12:37 PM - edited 03-19-2019 12:20 AM
I'd like to be able to query in real time the caller ID of a current call in progress. Since it is displayed on the phone during the call, I wouldn't think this would be too difficult but I haven't been able to find any examples.
Any ideas?
I'm running UCM 6.1.4 and most of my phones are 7940 / 7960. I'm using MGCP gateways.
01-25-2010 03:20 PM
On MGCP you should be able to see the info with any of these commands
show call calltracker active
show call calltracker history
show call active voice
On CUCM just by parsing the CUCM detailed traces looking at the ISDN Q931 messages.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
01-26-2010 06:15 AM
Thanks Java,
Is there any way to do this programatically? I'm open to looking at 3rd party commercial tools as well. I'm not a developer, but from what I understand this should be possible using JTAPI.
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