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Redirect T.38 FAX Calls?

doranatherton
Level 1
Level 1

Hello,

I have a DN which occasionally gets fax calls. Is there a way for CUBE or CUCM to detect that the call is T.38 and redirect the call to the sites fax number and not their reception extension?

Thank you!

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame

This is possible with CUBE Fax Detection but I do not recommend it. The detection rate is not perfect (mostly with old fax machines) and this adds call connection delay while the router listens for a CNG tone. My advice is to let those calls fail. The sender will get a transmission failure report and can contact the recipient to get the correct number.