Regarding Cisco Call Manager CDR report

[vaishalin]

Hi

We are having Cisco Call Manger 4.1(3).

We are getting CDR report Manually

How we can get CDR report automatically by extension and by user?

Second how we can get Department Bills report ?

We have enabled it in Automatic Generation/Alert Tab.

But it is showing error as "Data is not available "

Regards

Vaishali

[shalushar]

Hi Vaishali,

Please find below some very useful links which will help you in configuring CDR and troubleshooting the problems related with it

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080933fcf.shtml

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080576153.shtml#problem

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a008020650a.shtml

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K83216461

For configuring Department Bills report please find the below link

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_1_2/car/caruserb.html#wp1026998

Please do let me know in case of any other query.

Regards,

Shalu