Reloading Server from Images

[snagel]

Does anyone know if you can reload Unity using the downloaded images?

I had a problem with our Unity Upgrade from 3.1.5 to 4.0.3 so I uninstalled Unity but left the message store and tried to reinstall it using the downloaded images from Installation CD#1-2 and Service Packs1-3 with no luck. I have an upgrade Kit for Verision 4.0.2 but need to use 4.0.3 with our Exchange 2003 server.

The problem with the installation is it fail to load the default configuration in Step one. If I cantinue eventhough it fails then I get additional problems in Step 3 and 4.

Any suggestions would be appreciated.

[Hin Lee]

Go to http://www.cisco.com/cgi-bin/tablebuild.pl/unity-40

download

English Service Pack CD1 for Unity 4.0(3) and

Unity 4.0.3 SR1

On the link I provided, there is a link for "Images of Cisco Unity 4.0 CDs. This download is NOT a substitute to an upgrade kit"

You will need Cd1 and Cd2 at very least,

Since the only thing that is not installed is Unity, you won't need any other cds.

Follow the Cisco Unity Installation Guide (With Microsoft Exchange), Release 4.0(3)

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_installation_guide_book09186a00801ba4c0.html

H. M.